FAQ

Q. How do I know InnTerActive Marketing will drive revenue results?

Q. My hotel brand has revenue management services, shouldn’t I buy from them?

Q. Does InnTerActive Marketing accept credit cards for payment?

Q. Will I have to sign a contract with InnTerActive Marketing?

Q. As an Independent hotel can InnTerActive Marketing really help me to compete against my brand competitors?

Q. I hear that InnTerActive Marketing has a private system just for their clients, is this true?

Q. I have heard that InnTerActive Marketing gets outstanding sales and marketing results with one and two week on-site sales programs, how is this done so quickly?

Q. What are the hours of Operations for InnTerActive Marketing?

Q. I see that you have served many hotels with success, do you sign agreements with competitive hotels?

Q. How many hotels does one Director of Revenue handle in their Portfolios of hotels?

Q. How can I get a proposal for my property or properties?

Q. I still have more questions that need answers?

 

Q. How do I know InnTerActive Marketing will drive revenue results?

A. Based on our abundance of hospitality experience in all aspects of the hotel and restaurant industry, we have encountered every circumstance a hotel asset in need of positive change imaginable. Our successes for our clients have always been the norm, rather than the exception. If you would like to speak to our references, email ceo@innteractivemarketing.com for a list of owners that are taking money to the bank!.

 

Q. My hotel brand has revenue management services, shouldn’t I buy from them?

A. First and foremost, InnTerActive Marketing is proud to say we above all other current outsourcing revenue management companies have great relationships with hotel brands and great respect for the leadership of those hotel brands. We have found with the small and large hotel management companies and bank lenders that we presently work with that they have diversified portfolios in their hotel assets. Time is money! So having one dedicated Director of Revenue who is focused on their entire company portfolio is the key to produce better revenue results, streamlining costs and improving revenue and yielding strategies. The InnTerActive Marketing revenue team is trained and certified on a multitude of property management and brand systems. Helping a small or large management company grow its revenue strategy by a single line of communication is our business!

 

Q. Does InnTerActive Marketing accept credit cards for payment?

A. Yes, We accept all major credit cards for payment. As well as, PayPal and Corporate Checks. A majority of clients like our easy monthly payment plans, rather than payment in large sum amounts to better budget monthly expenses. Ask about our monthly payments now by emailing ceo@innteractivemarketing.com.

 

Q. Will I have to sign a contract with InnTerActive Marketing?

A. At InnTerActive Marketing, all of our programs are meant to achieve outstanding performance to your top line and bottom line hotel revenues. Should you purchase one of our programs you will be asked to sign an agreement stating InnTerActive Marketing is your revenue, sales or marketing outsourcing hospitality company. We are so confident in our services, InnTerActive Marketing does offer 90-day trial offers and 30-day written notices that will exit anyone from their agreement based on an unforeseen financial disturbance. It is our primary goal at InnTerActive Marketing to make sure you are soaring in hotel profitability, not lose clients!.

99% of our success in outliving our competition has been based on referrals for satisfied clients. This speaks volumes over contracted terms and agreements!

 

Q. As an Independent hotel can InnTerActive Marketing really help me to compete against my brand competitors?

A. Yes! There are so many reasons, it hard to mention them all on one website. InnTerActive Marketing’s revenue team is highly trained and its staff is well versed on many different systems. In addition, as revenue enhancement experts, we have one on one relationships with OTA’s and area market managers. Our hands-on ability with extranets and setting up online packages and promotions only adds to our ability to drive revenue to your property. Want to speak to a revenue specialist on some ways we could help you become more successful and compete with the brand property next door? Email ceo@innteractivemarketing.com today to set up a one on one complimentary consult with a revenue specialist.

 

Q. I hear that InnTerActive Marketing has a private system just for their clients, is this true?

A. Yes, InnTerActive Marketing has designed and implemented innterconnet.com, a private portal for our clients only. This private site, which is only accessible by a private ID and password, is given to owners and hotel staff members providing them live access to the action steps being taken on behalf of the their hotels. Alert and Report functions can also be set up so owners, executive management and hotel staff can receive up to date progress reports, daily, weekly or monthly. This online portal is complimentary with every program we offer. We want our hotels to be in the know when it comes to the action that is being taken to drive revenue!.

 

Q. I have heard that InnTerActive Marketing gets outstanding sales and marketing results with one and two week on-site sales programs, how is this done so quickly?

A. Throughout the history of InnTerActive Marketing and now approaching two hundred hotels we have pre-opened or converted, we are very methodical in our sales approach. InnTerActive Marketing’s leader, Lula S. Cassidy, is perhaps one of the best tourism science people in the industry today. Cassidy creates an in-depth report for every hotel called an “InnDicator”, uncovering all the potential lodging indicators that drive lodging room nights into a marketplace and then into the doors of the clients InnTerActive Marketing services. When you choose a sales and marketing program with InnTerActive Marketing you are going to win the street corner in your marketplace for a very long time into the future!.

 

Q. What are the hours of Operations for InnTerActive Marketing?

A. InnTerActive Marketing presently services clients in four (4) time zones in the United States, as well as clients in the International time. Although our corporate office has roots on the East Coast, our revenue team has been placed throughout the United States to properly serve our clients. Staff scheduling has been adjusted to meet those needs. We are fully staffed Monday through Friday and we do offer emergency weekend support. We find many times we are available to assist our clients when other reservations offices and system support offices are hard to reach and unable to help due to high weekend demands. We are a team of hotel people and through our weekly revenue and support meetings, we consistently know what clients will need from us and when! We are attentive!.

 

Q. I see that you have served many hotels with success, do you sign agreements with competitive hotels?

A. No, InnTerActive Marketing prides ourselves on being honorable! If approached by your competitor to service them as well, they would be told “NO”, we are servicing a property in your area already. In addition, we believe providing our clients with Areas of Protection is crucial. We are successful with our programs and the results get noticed quickly on the STAR reports. We want our clients to own the street corner they are on!.

 

Q. How many hotels does one Director of Revenue handle in their Portfolios of hotels?

A. We attempt to keep this number between eight to ten properties per Director of Revenue. We find this is a great gage of hotels to provide the attention we feel is needed to provide superior service. For Directors of Revenue who service large, independent city or destination properties, this number can be much less. Factors such as the size of the hotel, location and type of revenue program a property chooses, will determine the amount of properties assigned to the Director of Revenue. Our smaller and larger management companies typically have dedicated Directors of Revenue to support them.

 

Q. How can I get a proposal for my property or properties?

A. Send your hotel (hotels), Location (locations), number of rooms, LLC or designated entity owning the property (properties), your email, cell phone and office phone number. Give an example of your issues or tell us what programs you might have an interest. Send this to ceo@innteractivemarketing.com and you will receive an immediate and tailored proposal.

 

Q. I still have more questions that need answers?

A. Visit our contact page and send us a message for an immediate reply.

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